Visitor Information Centre

Come in and visit us or just give us a call for help, advice on what to see and do, accommodation and event bookings!    
Lancaster Visitor Information Centre: 01524 582394


Why not visit our contemporary Visitor Information Centre in Lancaster located on the ground floor of the The Storey and take advantage of the many services we offer?



Whether you require advice on what to do and see in our beautiful district, or whether you'd like to find out a little more about the history and heritage of the area, call in and talk to one of our friendly and helpful staff.



Relax and spend some time here… in a cottage, hotel or bed & breakfast – let us book your accommodation for you. Our staff have first-hand knowledge of  local establishments and can help you find the perfect place for you to stay. 



Don’t forget to get your tickets for events at the many varied and exciting productions at Lancaster’s Dukes Theatre and The Platform venue, as well as tickets for The Priory, Lancaster Castle events, Haffner Orchestra, Southport Flower show, Lancashire County Council Museum passes and Storey events.



Looking for gift ideas, we have on display a wide range of attractive and affordable items including books, maps, cycling and walking books, children’s traditional toys, England souvenirs, Lancaster pens, pencils and notepads, I LOVE LANCASTER souvenirs, confectionary, biscuits and fudge.

We are also pleased to promote products with a local flavour including a selection of ‘Taste Lancashire’ jams, drinks such as Lancashire tea, and the very popular Lancashire Spicy Sauce! The famous Kendal Mint Cake is always available too.

Visit the Online Shop for ticket sales for local events



We are proud to support and sell items for local photographers, artists, designers and writers including:

Chas Jacobs – cards and prints
Patricia Haskey-Knowles – cards and framed prints
Jon Sparks – cards and calendars
Aspirale – cards and prints

Silver4ever - handmade silver jewellery

Ark Glass - glass art



Let us sort your travel plans, and book your tickets with Seacat, National Express and Travellers’ Choice Coach Excursions.


We are open from Monday to Saturday from 10.00 - 4pm.

Call: 01524 582394


Call In: Lancaster Visitor Information Centre

The Storey

Meeting House Lane

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