Get in Touch With Us
Got a question about a review, a suggestion for a brand we should look at, or spotted something on the site that needs updating? This page explains how to reach the team behind Non Gamstop Casinos and what happens once your message lands with us.
How to Reach the Team
Email is the best way to get in touch. Send your message to [email protected] and a member of our team will read it in full before replying. We do not rely on automated responses to close out enquiries — every message gets a genuine reply from someone who has actually reviewed what you sent.
If you can, tell us straight away what your message is about. A quick line at the top — "review correction", "site suggestion", "partnership enquiry" and so on — means we can route it to the right person and get back to you sooner.
What You Can Get in Touch About
- Questions about our reviews — If anything in our coverage of betting sites not on GamStop is unclear, or you want more detail on how a particular operator was assessed, ask us directly.
- Corrections and updates — Welcome offers, terms and licensing details change often in this space. If something looks out of date, flagging it helps us keep the site accurate for everyone.
- New site suggestions — Come across a new non GamStop casino you think we should be aware of? We are always looking at the wider market and read every suggestion, though inclusion depends on our own research process.
- Partnership and editorial enquiries — Operators or affiliates wanting to discuss a working relationship should introduce themselves clearly and outline what they have in mind.
- General feedback — Whether it is about site usability, the way we compare bonuses and payment methods, or anything else, we read it all.
Before You Contact Us About a Specific Casino
If your enquiry relates to a dispute with an operator, a withdrawal issue, or an account query, your first port of call should always be that casino's own customer support team, since we are not able to act on your behalf or access your account. Our reviews, including those covering brands such as Betmica, Kikibet and Betninja, are based on published terms, licensing information and our own research rather than account-level testing, so we cannot resolve individual account matters. What we can help with is context — for example, explaining how a welcome offer works or how a payment method typically behaves — which can make it easier for you to raise the right questions with the operator directly.
For a broader look at how sites are compared and ranked, our guide to trusted non GamStop casinos UK covers the criteria we use across the whole market.
What Happens After You Send a Message
Every message we receive is read and considered individually. We aim to respond within a couple of working days, though this can take a little longer during busier periods. You will always hear back from a real person rather than a template reply, and if we need more information to help you properly, we will ask for it.
A Note on Accuracy and Responsible Gambling
We take the accuracy of our content seriously, and reader feedback is a genuine part of how we keep it that way. If you believe something we have published is out of date or misleading, please tell us — we would rather correct it than leave it standing.
We also recognise that some readers contacting us may have concerns about their own gambling habits or those of someone close to them. If that applies to you, please mention it in your message. All gambling on this site is intended for adults aged 18 and over, and we encourage anyone with concerns to seek independent support alongside getting in touch with us.
Thank you for taking the time to visit this page. Whatever the reason for your message, we look forward to hearing from you.